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This blog is dedicated to documenting error resolution and other tidbits that I discover while working as a Consultant in the Oracle EPM (Hyperion) field. As much of my job revolves around issue resolution, I see an opportunity to supplement the typical troubleshooting avenues such as the Oracle Knowledgebase and Oracle Forums with more pinpointed information about specific errors as they are encountered. Beware, the information found in this blog is for informational purposes only and comes without any warranty or guarantee of accuracy.

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Tuesday, July 10, 2012

FDM Web - Primary Load Balance Server is unavailable


FDM Web server responds with Primary Load Balance Server is unavailable.

Windows Event Viewer displays:

The program svchost.exe, with the assigned process ID 720, could not authenticate locally by using the target name RPCSS/servername. The target name used is not valid. A target name should refer to one of the local computer names, for example, the DNS host name.

 Try a different target name.

Followed by this Error (same timestamp as previous error):

DCOM got error "2147942405" from the computer servername when attempting to activate the server:
{E652643D-6CC1-48AC-915D-01842B04F292}



Windows registry settings resolved the issue.
HKLM\system\CurrentControlSet\Services\Lanmanserver\parameters
DisableStrictNameChecking:DWORD=1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
DisableLoopbackCheck:DWORD=1


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